Archives par mot-clé : marketing

VIDEO: Man assaulted outside Mugg and Bean

RANDFONTEIN – Footage of a group of white men attacking a black man outside a Randfontein Mugg Bean emerged on social media on Sunday.

VIDEO: Couple assaulted at KFC drive-through, video goes viral

The footage shared by Twitter user @AdvBarryRoux was posted on Sunday and has been shared over two thousand times.

 

Mugg Bean marketing executive, Jacquie Schultz acknowledged that the management of the restaurant chain are aware of the footage.

In a statement, Schultz said, « The footage appears to show passersby involved in a physical altercation outside the restaurant. Mugg Bean management did not witness the incident and the restaurant’s staff and customers were not involved. »

« Mugg Bean management has been advised that the SAPS attended the scene and in conjunction with the Mall management are investigating the incident. »

SAPS communication officer, Captain Ernst, confirmed a case of assault was opened.

Two suspects were arrested by Randfontein police and are due to appear in court on Monday.

 

eNCA

Reimagining marketing: Brand building in the digital age

Kantar Millward Brown recently held an appropriate insights-sharing session for marketers weary with the way things are done. Global media and digital CEO Gonzalo Fuentes spoke of the importance of having a focus on the long-term marketing over the short-term product sales boost.

Reimagining marketing: Brand building in the digital age

Fuentes started on the note that the impact of technology and mature digital channels is undeniable, both on marketing and consumers, with mobile an integral component of any marketing mix. Just think of the way online video consumption has grown, programmatic solutions are everywhere and even native advertising is no longer the new kid on the block, but it’s all about the data at the end of the day. The result is that advertising today is a road full of challenges, especially if you’re aiming for brand-building longevity that resonates with customers.

Kantar Millward Brown's global media and digital CEO Gonzalo, Fuentes.Luckily, Fuentes came equipped with knowledge on which platforms offer the biggest brand rewards or ROI, and how risks can be minimised through learnings from across the consumer journey. It’s the best way to create breakthrough marketing in a connected world. By ‘digital’ he doesn’t just mean what you see on the internet or in apps, but the entire digital ecosystem, from OTT TV to addressable TV and digital radio.

These have brought the opportunity to multiply the channels in which we can access consumers, and it’s only just begun as AI, VR are being increasingly explored and discussed and offer the possibility to influence consumers at specific moments in their decision-making journey, but we need to stop and think this through carefully as they also pose the danger of limiting the potential of advertising. That’s not to say Fuentes is inherently sceptical though. He has been with Kantar for 16 years, and says as a Spanish sociologist and a brand builder, he’s obviously also a bit of a romantic. That said, he can’t deny the fact that opportunities to engage with consumers have changed.

Fuentes asked who has used the following statement in the past week:

While most of the room raised their hands, Fuentes pointed out that consumers don’t necessarily agree with this – in fact, only 3/10 South Africans claim to have seen online advertising relevant to them in the past week, which is expected to drop to just 1/10 if we fast-forward to a market that’s 55% or more digitally-run, as the snowball of information overload gathers more momentum. Even worse? Just 4/10 of those remembering seeing advertising online claim that it was not relevant to them at the moment, expected to drop to 3/10.

While there’s definitely more advertising today than there was three years ago – 67% of respondents agree to this, it’s also a lot more intrusive and annoying today than ever before, say half of respondents, so consumers are fast to block advertising, and aren’t likely to miss what they’ve blocked. In fact, results from Millward Brown AdReaction 2017 show that up to a third of South Africa’s Gen Z has already installed an ad blocker. This is quite alarming as you could find that half of your future target audience might not be even be able to see your ads.

Are you just flipping a coin on your advertising reach?

That’s not to say we all need to panic and fear that brand-building advertising is dying, though. Fuentes even admitted to considering that as a more dramatic title for his presentation.

Josephine Buys
While the Coalition for Better Ads sounds like the title of a Marvel movie, it actually exists. Two of the most powerful publishers, Facebook and Google; with two of the most powerful media-buying organisations, Omnicom and GroupM; along with two of the top five advertisers in the world: PG and Unilever have grouped together as the issue of ad-blocking is real, but Fuentes says even they are only focusing on one aspect of what’s driving current short-term advertising trends…

Programmatic: All about the data

For decades, the marketing industry has relied largely on instinct to determine the attitudinal KPIs to measure the success of brand-building campaigns, and KPIs linked to financial outcomes. This makes marketers far more credible in the boardroom, but pushes marketers away from attitudinal brand measures that can indicate long-term success.

We need to respond to the demand for evidence and the need for speed. Recent industry thinking, notably from the Ehrenberg Bass Institute, has enhanced our understanding of some of these key measures and offered new complementary metrics. Finally, new data sources such as search and social data are providing faster moving brand health indicators.

The moment you do a search online, you add to your digital footprint and you’re bombarded with related advertising. Sadly, there isn’t a lot of African data out there on this. Fuentes says the closest is from Asia’s Comscore. Of all campaigns they measure, 5/10 impressions in Asia are served outside of the target audience. Fuentes likens this strategy to flipping a coin.

Reimagining marketing: Brand building in the digital age
With advertising for FMCG, that goes up to 7/10 impressions being served outside of the target audience and when looking at age groups, that’s also 7/10 impressions being served outside the target audience for 15 to 24-year old millennials. With your consumer hat on, it’s fairly obvious that your digital footprint on household cleaners, for example, is not likely to be very high. The categories with lower engagement and thus with lower data points tend to be less precise. When it comes to demographics, the more specific the group we are trying to reach, the higher the impressions that miss the target audience.

This highlights the importance of audience validation and knowing that you’re reaching your intended audience. Without it, the advertising simply isn’t effective in building your brand. That’s where data fits in, so that you understand who you speak to and how often, as well as the brand lift aspect of how much the marketing activities changed consumers’ attitudinal response to the brand. Now, brands are going beyond online behaviour to understand the impact of brand attitudes. But it’s a little trickier than it sounds…

The digital elephant in the room: Click-through rate

In building your own data sets from attitudinal data, Fuentes said the algorithms are not the problem – it’s the data we shouldn’t trust blindly.

The intuitive value of digital is that it can be measured, and influence the consumer at specific moments of truth. This is partly driven by the quarterly pressure from board rooms, but also driven by the expectation that in a digital world, we should be able to identify the people at the moment of truth…and measure their conversion! Unfortunately much of digital is performance-based advertising, which leads to short term strategies that are not always related to brand building.

In addition, digital metrics sometimes seem more important than the campaign outcome. Sadly, some of those metrics are not that relevant today, like app installs and click-through rate, which Fuentes likens to the elephant in the room. The Einstein quote that “not everything that can be measured counts and not everything that counts can be measured” is relevant here.

The digital elephant in the room... Image credit: Jan Mik © –
So if you’re purely optimising on click-through rates, you’re likely optimising outside your target audience. You need to measure what really matters, even if that means not being optimised on real-time. The actual brand is what matters, as so much data correlates brands with sales. Building good brands is literally good business – and while tempting, short-term strategies aren’t always as efficient.

In the long-term, brands with a clearly defined purpose in consumers’ eyes grow faster than others and within the same category, you can charge up to 16% more for product if you have a strong brand purpose.

This is obviously fulfilling work but as it’s such an intense role, the average lifespan of a chief marketing officer at a specific company these days is just 18 months in the UK, and South Africa is following suit – barely enough time to get to grips with the brand you’re meant to live.

Fuentes spoke of this all coming together as almost the perfect storm for ‘buy me now’ advertising, but it definitely needs to be balanced with longer-term brand building. Shorter term strategies not always as efficient as longer term investments, as better brand purpose underpins value for 12 years’ brand value growth.

Beware the impact of ‘bad ads’

Fuentes shared the following ways to improve your brand-building strategy:

  • Know who you are talking to.
  • Get better data.
  • Be more consumer-centric, as you have zero control over your brand: The marketing industry has largely relied on instinct to determine attitudinal KPIs to measure the success of brand-building campaigns. More recently, these have shifted to include a proven relationship to financial outcomes.

    This shift makes marketers far more credible in the boardroom, and crucially improves the probability of generating positive financial returns on marketing investment.

It’s as simple as having a consumer-centric format that gives the viewer control. Here’s why that’s important…

#BODJHB: Are advertising agencies the cobbler's children? (Part 1)

#BODJHB: Are advertising agencies the cobbler’s children? (Part 1)

During her time at Ogilvy Mather, Lauren Woolf, now founder of Mrs Woolf, recognised a paradox in the advertising world that led her to write a thesis on the subject as part of her MBA at the Berlin School of Creative Leadership…

By Jessica Tennant 27 Oct 2017

Fuentes says as much as 80% of ‘creative time’ for digital is spent on the media plan and just 20% on the actual creative, and the results are telling: Only 27% of South African Gen Z respondents claim to be positive about receiving mobile video ads, with 53% highly annoyed by mobile ad pop-ups and those that auto-play on social media. We clearly need better cross-device creativity.

But it’s not all doom and gloom. Fuentes says, the good news is that many of the metrics that have been the foundation of brand tracking and equity research for years have very well proven relationships to long-term sales. And that recent industry thinking, notably from the Ehrenberg Bass Institute, has enhanced our understanding of some of these key measures and offered new complementary metrics. New data sources such as search and social data are also providing faster-moving brand health indicators.

Andrei Krauchuk © –

Talking ‘mental availability’ for brands with Spark Media

Dr Justin Cohen of Australia’s Ehrenberg-Bass Institute for Marketing Science shared insights from research into marketing with Spark Media’s guests. If you’ve not factored mental availability into your brand messaging, read this now…

By Leigh Andrews 10 Oct 2017

But instead of putting figures front and foremost, Fuentes says creativity in digital still matters, as bad creative can actually drive a negative brand impact, especially when comparing between the top 20% of creatives and the bottom 20% in their database. This is quite serious as consumers exposed to a ‘bad ad’ for your brand are less likely to buy it than those who have not seen your advertising at all! Scary when you consider we’re talking about the same set of consumers that see TV advertising in a positive light.

What SA consumers want from your brand’s advertising

So, if you’re going to interrupt their experience, you might as well make it engaging. Determining what the average South African consumer wants to see is relatively easy: Kantar Millward Brown’s Ad Reaction 2017 shows that a good ad is funny or humorous, tells an interesting story and has good music, while to a lesser effect respondents also like the fancier aspects of advertising that uses special effects, features augmented reality (AR), and features a famous celebrity or social media/online celebrity. It’s not as easy as throwing these elements into the mix though, as you still need to incorporate the brand, while also entertaining and being informative.

The VW Tiguan ‘laughing horse’ is a good example of getting this right:

While telling a great brand story that ultimately won the ad a Silver Lion at Cannes for creative effectiveness, it was also pre-tested in a YouTube and Facebook environment, and in less than 48 hours, led to a significant increase in sales for the brand. It was one of the best automotive TVCs ever tested across newness, brand fit, engagement, enjoyment, brand appeal, relevance and activation. It resulted in 36,000,000 views after across all platforms and 2,100,000 YouTube views after just a month, with 95% Likes from 1,700 ratings.

As opposed to in-market performance, Fuentes points out that when optimising like this, they can replicate any publisher environment, in any device. The bonus of in market measurement is that it delivers different perspectives of the brand funnel, as well as the creative, while understanding the effects of the creative, the formats, and the frequency of the placements. Key among these is that the creativity needs to make the most of the multiple channels available.

Fuentes mentioned that Kantar Millward Brown has worked with the Advertising Research Foundation (ARF) and spoke us through Ad Age’s summary of the ARF’s How Advertising Works Today from 2016, which analysed 5,000 campaigns for 1,000 brands in 41 countries. They have found that while campaigns that use a single channel may have ROI at 100%, those that use two channels result in 19% more ROI – that impact is incremental, so that those who use five channels see +35%. But note that when Fuentes speaks of ‘channel’, it’s not just the traditional ‘visual broadcast’ platforms of TV and digital but also out of home, outdoor and radio.

A word of caution, though: Engaging across multiple platforms obviously means reaching consumers wherever they are, at different times of day. The opportunity to use different channels like this has unfortunately led to the rise of the fragmented or schizophrenic brand. Fuentes quotes Unilever’s Keith Weed who states that brand integration keeps him up at night as it’s so easy to lead to brand fragmentation, which he calls a massive risk that ultimately lessens brands’ power and consistency.

That’s why identifying and deploying advertising ideas before the execution of those ideas is more important than ever. Research proves that a slightly different edit rather than using the same one increases impact best – adapting to the platform serves this purpose best. So a unified approach to the creative strategy that ties in with synergies leads to higher ROI as being exposed to the messaging on more than one media platform leads to more impact. Engaging is only the first step, you then need to make it consistent and adapt the message to the media.

Fuentes ended with the following four thoughts:

  1. Start with what’s easy to measure, with what you’re disciplined enough to do. Then question whether the advertising idea and creative is strong, well-integrated across different media and easily identifiable across those media. What can you measure before you commit the spend?
  2. Measure what matters, not just what you can measure. Fuentes says to start with what’s easy to measure, and has great impact on the marketing investment. You need to ensure you have the right brand strategy that will drive growth, using the brand itself as a key KPI to measure impact, and remember to validate your audience. Also use logical performance metrics if running a tactical campaign.
  3. Avoid perceived “perfect” measurement in silos. You need to talk to your consumer where your consumer is and understand the consumer journey. Fuentes says to be open to probabilistic measures that give an overall perspective of the investment, and that the measurement of synergies is more relevant than touch points on their own.
  4. Explore how survey data can enrich your internal data. Keep in mind what measures you need to drive better targeting, in order to make it even more accurate and more accessible.

That’s how you go about #gettingmediaright. Click through to the KantarMillward Brown press office or follow them on Twitter for the latest insights.

Secrets of Marketing to Gen Z Revealed

“Millennials are the most talked about generation in history … Now people want to know what’s next.”
Connor Blakley, Gen Z Consulting Expert

Considering how much focus has been placed on the millennial generation over the past half-decade, younger generations must be feeling an awful lot like Jan Brady these days: Unseen and unheard.

While there has certainly been good reason for millennials to have been such a major priority to brands, as they are one of the largest generations in American history, this has caused many to lose sight of what — or who — is coming down the pipeline.

Just as businesses and marketing experts are beginning to finally feel as if they understand the millennial generation, an even more enigmatic group is entering the buyers’ market and workforce: Generation Z.

Gen Z, those born between 1996 and 2010, is comprised of roughly 72 million teens and young adults whose buying power already exceeds $44 billion and who influence $600 billion in family spending. These folks will soon represent about 40 percent of American consumers.

For marketers to capture these dollars and reach a generation that has been labeled as “millennials on steroids,” they will need an intimate understanding of how to reach them, where they want to be contacted, and how long they’ve got to do it.

At this point, most advertisers are thinking that this conundrum is a no brainer and social media is undoubtedly the correct approach. If that’s your assumption, your company is in for a rude awakening.

While channels like Instagram and Snapchat are certainly favorites among youngsters, a recent study from Bluecore and NAPCO Research revealed that Gen Z doesn’t turn to social media to connect with brands or find new products.

Marketing to Generation Z

Since Gen Z actually does use social as a means to connect with friends and family, then what is the right portal for brands to connect with them?

Where Brands Can Reach Gen Z

In the aforementioned study, researchers uncovered that 65 percent of Gen Z respondents claimed email as their preferred channel for brand communications. The next largest group claimed that in-store was their favorite modality; this only accounts for 8 percent of respondents.

The reason that Gen Z prefers email comes down to its level of personalization.

When the younger audience was asked which channel feels most personal to them, near identical results were produced: 60 percent of Z’ers stated email while the next largest group, 8 percent, said Facebook.

What this proves is that personalization is only becoming more important with each subsequent generation; and email is the channel that most effectively delivers the experience younger consumers are searching for.

By using robust email marketing tools, business owners and advertisers can leverage compelling templates suited to Gen Z’s likings (more on that in a moment), establish the most opportune times to send emails, A/B test every aspect of communications for optimal performance, and personalize the living heck out of emails with powerful customization options.

How to Drive Gen Z Sales Using Email

When targeting Gen Z consumers with email communications, you’re not going to be able to use the same old tactics that proved fruitful with Gen X and millennials.

First, you need to leverage video. That doesn’t mean you should include videos. It means you must utilize video.

As shown in an infographic from Upfront Analytics, Generation Z watches twice as many videos on mobile as any other generation, with 70 percent watching upwards of 2 hours of YouTube per day.

If you want to reach this audience, video cannot be neglected.

This also points to another important email factor for Gen Z: minimize your text and use lots of images. With Gen Z, marketers have all of eight seconds to grab their attention; four seconds less than with their millennial brethren.

If you have ever read the way Z’ers write, you know grammar has fallen by the wayside and been replaced with emojis, images and GIFs. For this reason, you need to focus more on visuals to incorporate short but impactful written messages.

The bottom line is that videos and images make emails look better, make them easier to scan, increase the likelihood of a share, and make for a more compelling communication; all of which increase you potential for making a sale.

While we’re on the topic of content, it is incredibly important you serve these visitors only the freshest and most relevant materials. This generation has grown up having massive amounts of information thrown at them and they are masters at separating what they think is useful, what’s rubbish, and what they’ve already seen. If you fail to continually serve up new and interesting information, get ready for your followers to unsubscribe.

The next thing you need to consider for your emails is their level of customization and personalization; again, this is what makes email marketing platforms incredibly important for this generation.

To increase personalized components, advertisers should employ an array of opt-in options as it relates to timing, content and frequency so that youngsters can have a high level of communication control.

All of this means mobile optimization is a must. Mobile is the preferred channel, so a seamless mobile experience is of the utmost importance.

Members of Generation Z are not millennials. If you treat them as such, you won’t create loyalty. This group operates under specific “rules of engagement.” Master the art of the personalized visual communication, and you’ll have their attention.

Depending on the type of business you operate, Gen Z might not be your customers just yet anyway, but rest assured, they are coming. Be prepared, and you will prosper.

Generation Z Photo via Shutterstock


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Empathy, the new obsession for brands

Courtesy Nest I/O twitter.

Empathy has become the new buzzword in the world of marketing and so brands are adopting the practice of infusing empathy in their advertising campaigns to great effect. 

Salma Jafri, a video content strategist speaking at the Nest I/O’s 021 Disrupt conference, emphasised for brands and organisations to make business personal. 

Jafri stressed upon using a softer approach in marketing, and as a video content strategist, said it is important to « show customers you care ».

She asked the participants of the session, titled ‘Business is Personal’, to use the power of videos to convey their message to people. 

« The goal is to create shareable content, » said Jafri.

She also talked about how businesses and other organisations can benefit from videos which establish a personal connection with their customer base and convey a strong message using the video medium.

« When you try and put yourself in the customer’s shoes, means you are being empathetic, » said the strategist.

Jafri talked about cognitive, emotional and compassionate empathy. Explaining the concepts, she said cognitive empathy is the ability to appeal to customer’s values and morals, while emotional empathy is the ability to appeal to your customer’s emotions and feeling. She added that compassionate empathy is the ability to appeal to the customer’s sense of right and wrong. 

« The goal is to evoke emotions, » further said the speaker. 

The content strategist also shared with the audience that today’s consumers are not just interested in passively consuming content, rather, they are actively seeking out content which prompts change, in both themselves and the world around them. 

Talking about the benefits of videos in today’s interconnected world, Jafri referred to a study conducted by Youtube, focusing on millennials, which showed that up to 45 per cent of millennials used videos to better their lives. 

The video content strategist also laid emphasis on the happiness factor in videos after showing a small video showing an infant with a cochlear implant hearing his mother for the first time and responding positively. 

« Happiness marketing works, » said the speaker. 

« Put a name and face to the business and make it personal, » was her advice to the audience of the session. 

The 021 Disrupt conference is one of Pakistan’s biggest entrepreneurship conference forums, with active participation from venture capital firms and tech celebrities from the Middle East, Singapore and the US.

Startups, during the conference, will get the opportunity to directly interact with leading international investors. Sixteen institutional investors from Pakistan are also attending to search for investable startups.

“We conceived this conference in the hope of bringing together players from the local and international startup ecosystem to spark meaningful conversations and ignite interesting and innovative ideas that could solve the global challenges we are faced with today, » said Jehan Ara President of [email protected] and The Nest I/O.

In order for our ecosystem to grow it is important that the requisite support is provided to the talented young entrepreneurs in this country, she added.

The Nest I/O is a technology incubator set up by [email protected] It was launched in January 2015 with grants from Google for Entrepreneurs, Samsung and the US State Department. As of October 2017, the Nest I/O has incubated 117 startups in the retail, education, fintech, healthcare, mobile gaming and special needs segments.

The mix of video games and comics provides a comical debate

Political climate often directly affects reception of arts, movies, books and most recently, video games. On Oct. 27, the new game in the Wolfenstein series, “Wolfenstein 2: The New Colossus,” will be arriving in stores, with much political debate trailing after it. The game will be somewhat of a reboot to the series, as it involves an alternate universe that features a world where the Nazis had won the war.

Earlier this month on Oct. 5, the Twitter account promoting the new Wolfenstein game had created the slogan “Make America Nazi-Free Again” with the tag #NoMoreNazis. This sent Twitter into a frenzy, calling the developers and marketing team anything from “a liberal political soapbox” or “sellouts” to “those social justice warriors” (popularly referred to as SJW).

For those who do not know, the Wolfenstein franchise started in 1981, following American operatives who take on Nazi Germany. The series is often given the credit of popularizing first-person shooter games while still creating and maintaining a heartfelt story. Most importantly, it has always been about fighting Nazis. There is not a game in its series that does not include taking down the Nazi regime. Being offended with the latest installment’s focus on Nazis would be like getting mad at Nintendo for making a new Mario Kart game that featured racing.

Because of this, the response to the game appears almost comical. Indeed, the developers say that there is no political motive included in the new game. In response to the wild backlash from Twitter users, game developer Bethesda Softworks was forced to release a statement defending its actions and the hashtag.

Pete Hines, the vice president of public relations and marketing at Bethesda, said in an interview with GamesIndustry “We aren’t going to shy away from what the game is about. We don’t feel it’s a reach for us to say Nazis are bad and un-American, and we’re not worried about being on the right side of history here.”

So far, in early playthroughs of the game, it seems to be getting great reviews. Well-respected places like IGN (Imagine Games Network), Polygon and Game Informer have already given the game high praise and well-constructed compliments on its graphics, story and gameplay. In a review on Polygon, Ben Kuchera says, “This sequel successfully builds on what made its predecessor great.” It seems that despite the game’s initially bumpy marketing, there is now nothing but good news for the Wolfenstein franchise.

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Refereum upends marketing and engagement for gamers; advised by Twitch and Unity

Refereum, a San Francisco-based cryptocurrency company founded by game industry veterans, is aiming to transform the way video game marketing and engagement is conducted via the blockchain.

Traditionally, game companies spend exorbitant amounts of money on marketing channels that often prove inefficient. Meanwhile, Twitch and YouTube personalities produce content about video games that is now more popular than televised sports, but they have no way effective way to work directly with game developers at scale. The Refereum cryptocurrency uses blockchain technology to bypass traditional advertising companies and complex legislative and geopolitical restrictions, shifting over $100 billion in advertising revenue from corporations to distribute to individual game players.

By cutting the marketing middleman, Refereum directly rewards influencers and gamers for promoting and playing video games — something otherwise unattainable for most influencers.

Refereum is working with Twitch, the most prominent influencer gaming platform; Unity, the world’s most used game engine; and Ambisafe, which has secured cryptocurrency projects like Tether and Chronobank. Refereum is backed by a team with years of experience at top-tier game and tech companies such as Zynga and Google, with veteran analysts, developers, business development managers, and marketers leading the project.

On December 12th, Refereum will put 2,500,000,000 RFR utility tokens available for sale, at an initial rate of $0,01 per with early adoption discounts. The engineer of the Smart Contract managing the ERC20 tokens is none other than Oleksii Matiiasevych, the white hat hacker who saved millions in July’s multi-sig exploit of Parity. Interested buyers, game developers, and gamers can now subscribe to the Refereum.com newsletter for future news and announcements.

“We’ve completed an exhaustive audit of the Refereum smart contracts and token distribution methods and look forward to continuing to work closely with the Refereum team and guaranteeing participants a quality experience.”

Oleksii Matiiasevych, the whitehat who saved and returned millions of dollars in July’s multisig wallet exploit.

Learn more details about Refereum in the company whitepaper.

Daily Research News Online

Video-Based BI Analysis Service Launches

In the US, the founders of marketing firm FoundSimply have set up a business intelligence service called KPIspy, offering video-based reporting of analysis of business metrics, conducted by consultants.

KPIspy specializes in interpreting data and understanding how to apply it to achieve business growth. Its new service uncovers data on a variety of business measures ranging from web site traffic, to social media traction, to competitive marketing activity. It also includes video and supplementary metrics reports called ‘Your Brand. Your Market’, delivered weekly or monthly and offering company owners help with business decisions and team management.

Co-founder Clayton Griffith (pictured) comments: ‘Not everyone works analytically on a regular basis where digging deep into the data is part of the daily job. Most business leaders don’t have time, many don’t know where to look, or even how to interpret the data once they receive it. KPIspy was created with that in mind, to keep business owners informed without spending hours trudging through spreadsheet hell. It’s kind of like the executive summary slide of a PowerPoint presentation, only modernized, in video format, human guided, and way more useful’.

Web sites: www.foundsimply.com and www.kpispy.com .

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YuMe Offers Audience Targeting, Sequential Ads Across Devices



Getting the right ad in front of the right viewer is only the beginning. Today, online video advertising company YuMe unveiled its latest offering, the People-Based Marketing Suite, and it’s an attractive proposition for online marketers. The suite lets buyers use audience targeting to get their video ads in front of their desired buyers on a range of devices. It also lets them create sequential messages that display in the proper order across devices, so buyers can take viewers from awareness to the value proposition of specific features no matter where they’re watching.

audience targetingBecause super-saturation is not a good ad experience, the suite includes universal frequency capping, so buyers can be sure their target audience will only see ads a set number of times no matter what devices they use. Finally, the suite offers cross-screen attribution and reporting, so buyers can see standardized metrics for views on every device.

“Brand marketers recognize that now more than ever, consumers’ relationships with the media they consume is uniquely their own,” says Michael Hudes, chief revenue officer at YuMe. “Personalized one-to-one marketing is expanding from its digital display roots into video, and from the confines of desktop and mobile to all screens, including CTV. YuMe’s innovative approach to people-based marketing reflects advertising trends in broadening consumer choices and building better connections. Our solutions help our brands develop and nurture relationships across all devices through thoughtful engagement and retargeting.”

To make this cross-device audience targeting a reality, YuMe is partnering with Drawbridge and using its Connected Consumer Graph. This lets the suite reach the same viewers no matter if they’re on computers, mobile devices, or connected TV sets. The graph counts 1.3 billion consumers using 3.3 billion devices. That’s 75 percent of the active devices used worldwide on the internet, YuMe says.

The People-Based Marketing Suite is available now as part of YuMe’s programmatic and managed-service media buying options.


Spot On Insurance to Release Podcasts Focused on Sales & Marketing in November

Cover art for Spot On Insurance Episode 32, Sales Success with Michael Tracy

Michael Tracy shares his secrets for « Sales Success » on November 15th.

Spot On Insurance (« SOI »), hosts a free podcast series developed specifically for insurance industry professionals, featuring industry professionals, that showcases topics that are both relevant and timely. In November, SOI will publish podcasts focusing on techniques and technologies for insurance sales and marketing.

On Wednesday, November 8, 2017, Melissa Agnes discusses brand protection in « Managing Your Reputation on Social Media. »

November 14,, 2017, Kelly Donahue-Piro of Agency Performance Partners discusses « Proactive Renewal Calls. »

On November 15, Michael Tracy shares his secrets for “Sales Success. »

Tuesday, November 28, 2017, Michael Jans of Agency Revolution explains “Key Principles for the ‘New Market’.”

Then on November 29, Mike Demko of My Insurance Videos talks about “Using Video to Drive Growth Retention.”

SOI also offers episodes targeted to specific markets as well as special situations that can affect any insurance agency.

On November 1, 2017, Stan “The Annuity Man” Haithcock provides an “Overview of the Annuities Market.”

November 7, Joyce King of Insurance Licensing Services of America, Inc. (ILSA) explains “Mergers Acquisitions Licensing and Compliance.”

On Tuesday, November 21, 2017, Dan Oberdorfer and Nicole Faulkner of Stinson Leonard Street discuss “Marijuana in the Workplace” and its Human Resources implications.

And on November 22, 2017, “License Types and Lines of Authority Explained” features Stefanie Cantu from ILSA.

All Podcasts released on YouTube, iTunes, Google Play, and Stitcher Radio. SOI founders and industry experts Arleen and Ted Taveras also appear LIVE on Facebook every Friday at 11:00 AM ET to answer questions from listeners and explore topics raised in the week’s podcasts in greater depth.

About Spot On Insurance:

Spot On Insurance, which debuted in August 2017, is a twice-weekly podcast series. It brings together compliance experts, regulators and industry leaders to discuss the latest trends in insurance and financial services. Spot on Insurance is owned by Arleen Ted, Taveras, co-founders of Insurance Licensing Services of America, Inc., which offers full service insurance licensing and compliance services to industry professionals, nationwide. Individuals interested in appearing on a podcast should contact Spot On Insurance. For more information, visit spotoninsurance.com.

Jaguar Land Rover wants to bring relevancy to its YouTube buys

Jaguar Land Rover is coming around to the idea that appearing next to fewer but more relevant videos on YouTube won’t come cheap.

The irrelevancy of ad placements on the video site is a pressing issue for the car manufacturer, perhaps even more of one than its brand-safety fears. JLR isn’t spending as much as it did on YouTube since it was revealed as one of the brands that had its ads misplaced on the site, but it wants to — it’s just cautious about the returns from its spend there. When JLR’s spending on YouTube returns to the previous levels, it will focus more on knowing where its ads run.

Dominic Chambers, JLR’s global head of digital marketing, said if that means the brand’s videos appear on a smaller pool of channels, then so be it. There’s no point in a JLR ad appearing next to gaming content when those videos are mainly watched by kids, for example. It’s not like TV, where a carmaker could justify a similar placement with the likelihood that an adult and their child would watch the program.

Chambers doesn’t control JLR’s media budget directly, but he does influence how it’s spent, which will increasingly lead to his peers accepting that greater relevance on YouTube will cost more. In other words, through services like Google Preferred or via private programmatic exchanges, the brand is removing channels that may be brand-safe yet aren’t relevant — the so-called long tail of content that would have bloated previous campaigns to maximize reach. Chambers said costs have increased when the brand bought ads on a smaller number of channels, but he believes sharper targeting and “a better-quality experience” offset the additional expense.

“There’s lots of data to prove that if you’re in a relevant context, then you have much higher engagement and action,” he said.

There aren’t many brands with the resources to sift through thousands of YouTube URLs, monitoring what is uploaded to the channels they want to appear on. It is difficult but possible, using technology, to pick the specific YouTube videos you want your advertising to appear against. JLR is working with Google and analytics company OpenSlate to do this and ensure its cost-per-video rate doesn’t increase too much, Chambers said.

Digital agency Jellyfish set up a similar service for its own clients, and its KPIs are off the chart because it’s targeting the consumer based on their viewing habits and not targeting a cookie, said Daniel Wilkinson, head of paid media at Jellyfish.

YouTube is too big to avoid for a long stretch of time, and it has become a key destination for people preparing to buy a car. Like many of his peers, Chambers has pressured the business the video site to ease the tension between reach and relevance. “It was unfortunate about the [brand-safety] issues we had earlier in the year,” he said, “but Google [is] putting in account-level controls [so] that as long as we can set them up globally, [that] will mean we’ll be back on it.”

JLR’s future on YouTube is likely a key talking point in its current media review. While its incumbent media agency Mindshare buys YouTube inventory in the U.K., a significant chunk of its European spend on the site goes through DBM directly. Whether JLR sticks with Mindshare or looks elsewhere hasn’t been announced, though Chambers said its contract will change to create a more transparent model. JLR started the review just days after The Times of London revealed that ads for a number of major brands, including JLR, had appeared on extremist videos or sites.

Image courtesy of Jaguar Land Rover