Archives de catégorie : Video Marketing

Will Snickers’ Live Super Bowl Spot Score One for Real-Time Marketing?

fritzbrumder« On TV And Video » is a column exploring opportunities and challenges in advanced TV and video.

Today’s column is written by Fritz Brumder, CEO at Brandlive.

In 1981, Schlitz Beer conducted the first live taste tests during Super Bowl XV. Thirty-eight years later, this old-fashioned approach to television marketing is making a comeback with Snickers’ live Super Bowl ad, which will be preceded by a 36-hour live stream that began Thursday.

At a time when it’s becoming harder and harder to attract and keep audience eyeballs, brands have limited avenues to maintain viewer attention, even during the biggest television event of the year.

While splashy, Snickers isn’t just using live content to boost its buzz around the Super Bowl. This campaign will also yield tons of insightful data and give the brand the chance to experiment with creative before debuting its live ad during the game.

As networks have already been doing, I believe Snickers is using this campaign as a testing ground for future decision-making.

Here’s why.

Quantifying What Resonates Through Real-Time Testing

Going live creates a real-time feedback loop. While the audience likely sees the Snickers live broadcast as a preview, the brand can get a real sense of what resonates.

The brand can use the 36 hours of streaming content to gauge reactions to certain aspects – celebrities, animals, storylines, creative direction – and then tailor the actual live ad script to reflect those reactions. What gags, lines, camera angles and props elicited emotional reactions? That can be measured by the rate of response, type of response and so forth.

When you’re making that big of a bet live, in front of 100 million-plus people, it’s smart to hedge. The live broadcasts provide real-time data and the learnings can lead to intelligence that informs programming for the big game and beyond.

Here, Snickers is playing a modern media network, despite being a brand. That sort of shift in thinking could resonate further around the industry as other brands use live content to further test creative before taking it to market.

For this ad in particular, success will be measured not just by the audience reaction, but by how easy or difficult it is to implement audience feedback successfully on such a short timeline. In the immediate aftermath, only Snickers will really know how well it accomplished this.

Betting On Suspense

It’s the mystery of live – the off-chance that something could go off-script – that makes it titillating to audiences. Even if the premise does leak, live can always go askew so the element of surprise remains. And like any live content, the ability to be surprised or taken aback by the unexpected provides value that no other ad during this Super Bowl – or any other event – can match.

You can’t scoop the unexpected surprises that may emerge from live content, which is of utmost importance to brands in 2017. There is no leak potential. No chance for the brand’s message to end up in anyone else’s hands before its own. The first time media, consumers and the competition see a brand’s spot is the same time it does.

Still, despite all of those safeguards, live is still a bold move during the Super Bowl. At $5 million a pop, these ads aren’t cheap. But by going live, Snickers is able to do something no other brand can during the game: hold audience attention. That audience also includes every other advertiser in the world.

Will It Work?

It’s critical that Snickers uses the pre-game stream to the best of its abilities. This ad will become the model by which all others are judged as live becomes a larger part of brands’ future Super Bowl strategies. But perhaps the bigger legacy will revolve around the data a live experiment provides for brands.

Making people want to watch and talk about Super Bowl ads has always been the NFL’s goal. The same is true for advertisers. GoDaddy, Budweiser, Reebok, Volkswagen and other brands have impressed themselves upon audiences with a unique take on the Super Bowl ad concept. None of them truly reinvented the wheel. They just thought differently about how to reach audiences.

That’s what Snickers is doing here. Maybe it works and maybe it doesn’t. But Snickers is still creating the road map for how advertisers will try harder during the Super Bowl moving forward. Whether it’s by way of live ads, more creative teasers or using pre-Super Bowl data more effectively, Snickers is certainly revealing a new way forward for advertisers’ biggest stage.

Follow Brandlive (@yourbrandlive) and AdExchanger (@adexchanger) on Twitter.

Talk Fusion App Upgrade Allows Users to Host Live Meetings on Mobile

BRANDON, Fla., Feb. 3, 2017 /PRNewswire/ — Talk Fusion has just released an upgrade for its Live Meetings mobile app that allows users to host broadcasts and videoconferences directly from their Apple or Android devices.

Individuals with a Talk Fusion account can use the newly enhanced app to schedule and manage live events, invite guests to join, and start a meeting on their phone or tablet?features previously exclusive to the web application. While hosting a meeting, one can also share slides, stream video, interact in the live chat, manage their guest list, activate multiple webcams, and even pass presenter controls to a guest.

« We are very proud of this upgrade and we know our Customers and Independent Associates around the world are thrilled to experience it for themselves, » said Talk Fusion Founder CEO Bob Reina. « The new presenter features give people the freedom to go about their day, build relationships, and manage and grow their businesses without ever missing a moment. »

When the two-time award-winning video communication company took Live Meetings to the app stores in August 2016, it allowed the public to join real-time, high-quality broadcasts from any location; all they needed was a meeting invitation link. Talk Fusion has now taken the application a step further by adding this new presenter interface, bringing the convenience and flexibility of on-the-go broadcasting not only to attendees, but to meeting hosts as well.

« All of our products, including Live Meetings, benefit the two main industries where Talk Fusion thrives: video marketing and network marketing, » said Talk Fusion VP of Training Development Allison Roberts. « Our Customers can now host cost-effective business meetings from their phones and tablets; and our Associates can build international networks from any location, one mobile presentation and training session at a time. »

Live Meetings is one of five products packaged collectively in Talk Fusion’s all-in-one Video Marketing Solution, and the newest of its three mobile applications, including the Video Chat messaging app and Fusion On the Go, which allows users to create and send Video Emails from their phone or tablet.

A Talk Fusion ID is required in order to schedule and host a broadcast through the Live Meetings mobile app. However, any Apple or Android owner can use the app to attend events to which they have been invited?no account registration required.

More details about Talk Fusion’s products and upcoming developments are available at TalkFusion.com.

ABOUT TALK FUSION

Home of the world’s first all-in-one Video Marketing Solution, Talk Fusion is dedicated to helping businesses stand out from the competition, increase sales and profits, and keep their customers coming back. Talk Fusion offers dynamic ways to make marketing more engaging, memorable, and persuasive with video.

Talk Fusion’s innovative products are marketed person-to-person by Independent Associates in more than 140 countries. 30 day Free Trials of the all-in-one Video Marketing Solution are available to anyone who wishes to try before they buy?no credit card required?at www.TalkFusion.com.

Established in 2007 by Founder CEO Bob Reina, Talk Fusion fosters a strong commitment to Giving Back to family, friends, communities, and animal charities across the world. Learn more at www.TalkFusion.com and « Like » Talk Fusion at www.facebook.com/TalkFusion.

To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/talk-fusion-app-upgrade-allows-users-to-host-live-meetings-on-mobile-300402030.html

SOURCE Talk Fusion

Can You ‘Feel’ It? How to Use Emotional Decision-Making in Marketing

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When it comes to marketing, most brands are sneakier than you think. To be successful, a modern company can’t just create a product that appeals to your pain points and offers a solution.

Related: Connecting With Customers: How to Market to Their Emotions

Instead, your favorite businesses create a connection with you on a deeper level. This is why you can sum up the advertisements and marketing schemes that prompt people to share and buy with a single word: emotional.


« But, surely we make decisions based on rational thought! » you’ll protest. Um, no.

While many people think rational thought wins out, studies show that people rely more on emotion than information to make purchasing decisions. Human beings are emotional by nature, which means that many of our decisions — from what we eat, to what we buy — are influenced by how we feel on any given day.

After all, if you think about it logically, your favorite pair of shoes is probably the same in structure as thousands of other pairs, but you rationalize that that favorite pair is better in some way.


The reason is that we’re all emotionally compromised. The marketing efforts that companies make form a deeper connection with us, and force us to fall in love with whatever they’re selling. In fact, the most-shared ads of 2015 were those which used emotional content.

If you’re a marketer, this focus on emotion should be particularly important to you. After all, while it’s important to educate your customers about your services and products, it’s even more important to make them feel something.

So, if you’re ready to get touchy-feely with your advertising efforts, it’s time to start looking at the world of human decision-making and how you can use it in marketing.

Peering into the emotional brain

According to Antonio Damasio, a professor of neuroscience at the University of Southern California,  we need emotion to make basically any kind of choice. Through emotions, we connect brands and products experiences with our personal feelings and memories.

For example, if the first time you ate a burger from a local fast-food restaurant, you ended up being sick for several hours, you’re probably going to associate that restaurant with disgust. It doesn’t matter that you might have just had a one-off bad burger; your experience is still going to influence you in the long run.

Related: Why TD Bank’s Emotional ‘Thank You’ Video Is Marketing Magic

In the same vein, if you associate going to that local fast food restaurant with fun moments bonding with your family, then the chances are that you’ll go back time and time again — regardless of whether you really like the food or not. That’s because our emotions create preferences which influence decision.

Damasio made his conclusions by studying people who had suffered damage to the emotional and rational parts of their brain. These people had no connection between those segments, and while they could process information, they weren’t able to make decisions. Why? Because they didn’t know how they felt about the options they had.

Delving a little further into the scientific part of marketing, Psychology Today has outlined some core areas where emotions interact to facilitate human choice. For instance:

  • Positive emotions, such as happiness, delight or satisfaction are more likely to build customer loyalty than anything else. Simply put: If you can make your customer happy, that matters more than all the great guarantees and refund policies in the world.

  • Popularity is crucial. Finding ways to make yourself more likable isn’t a practice that stops after high school. In marketing, likability plays a huge part in brand perception, and whether an advertisement makes a positive impact.

  • Emotional advertising can have a much larger impact on a customer’s choice to purchase a product than the content within that ad. In other words, it’s the emotions you convey — not necessarily the product features — that sell your item.

  • Neuro-imagery shows that customers use their emotional brain rather than their logical brain to evaluate brands.

Think about the last time you really enjoyed an advertisement. The chances are, you didn’t like it because you just thought the information was intriguing; you liked it because it was funny, touching, smart or interesting. We like advertisements for all the same reasons we like people.

So, which emotions really count?

There are plenty of core emotions. So, should you be appealing to all of them? Well, probably not . . .

According to the Institute of Neuroscience and Psychology, the emotions that we use to make purchasing decisions use social constructs and interactions. They include:

  • Happiness

  • Sadness

  • Surprise/Fear

  • Anger/Disgust

While you probably assumed that « happiness » would be an emotion that all marketers should appeal to, the other options might surprise you. However, it’s important to remember that negative feelings can be just as strong as positive feelings when it comes to provoking a reaction.

Making the customer happy

Happiness is simple and easy and a wonderful thing for many brands to embrace. After all, what company doesn’t want to inspire a host of smiling, happy customers? Studies indicate that emotional articles and advertising that generate positive emotions are typically shared more often than articles that provoke negative emotions.

In fact, in 2015, the most shared ad of all time was « Friends Furever » by Android, which showed cute and inspiration friendships between animals.

Inspiring sadness

Sadness creates a very unique type of advertisement. There’s no point in a marketing scheme that makes your customer feel miserable and then suggests buying your product for no connected reason. Instead, you need to use sadness, then follow up with a product or service that can help to alleviate that feeling.

Studies have found that we are far more likely to empathize with sadness than any other emotion. That empathy can then be used to make us more generous and trusting. Sadness is best used when brands want their customers to emotionally connect and immediately develop that sense of trust and dependance.

Just take a look at this promotional video by MetLife Hong Kong showcasing the everyday struggles of a father.

Using fear and surprise

In all aspects of life, fear is a strong motivator. You push yourself to get out of bed and go to work because you’re afraid of not having enough money to pay the bills. You make sure that you drive under the speed limit because you’re afraid of hurting others, or getting a ticket. Scaring someone into action is hugely effective.

You’ll often find fear and surprise-based advertising in public service announcements for everything from drunk driving to smoking, to global warming. This is because fear promotes change and tells us that we need to take action to protect ourselves and the people we care about.

Turning to anger and disgust

Anger is generally seen as a negative emotion. In marketing, most people want to avoid anger wherever possible, as the last thing you want is annoyed customers. However, anger is also a powerful motivator; it spurs us to do something about the way we feel.

Disgust and anger can force us to think about our perspectives or situations, and ask important questions, or speak up against injustice.

For example, an Emmy-award winning advertisement campaign « #Like a Girl » was created by Always to grab your attention by repeating a famous insult. The idea of the ad is to make you feel frustrated about a social stigma, and force you to become part of the change.

How you can speak to customer emotions

In almost every aspect of marketing, there’s a space available where you can insert some emotion or feeling into the mix. From the pictures of happy, smiling people on your website testimonial page, to compelling videos that prompt your viewers to ask questions, there are plenty of tools out there that can help you to create emotional connections.

Some of the most effective emotional marketing solutions include:

  • Video: An inspiring video can help viewers connect with characters on a screen and share their experiences.

  • Emotional copywriting: Whether it’s the words on your landing page that pack an emotional punch, or the blogs that you write concerning important issues in your industry, words that really appeal to human emotion are sure to create a reaction.

  • Storytelling: Human beings are naturally designed to love stories. Ever since your mother or father told you tales at bedtime when you were a child, you’ve learned to appreciate the simplicity and emotion of a story arc. In the same way, stories can shape the way we see the world through marketing, giving us an emotional investment in certain brands or companies.

  • Social proof: Finally, the opinions of our peers are always going to have an impact. From those moments at school where you absolutely had to have a new jacket because all of your friends had it, to deciding where to go for lunch based on five-star reviews: We use other people’s opinions to form our own when we don’t have any prior experience regarding a product or service.

Related: Effective Marketing Appeals to Emotions Instead of Reason

Conclusion: that emotional touch

Educating your customer is crucial, but it isn’t enough if you want to make a lasting impression. Promoting an emotional response will help to create a long-standing relationship with any brand. After all, marketing strategies that don’t make us feel anything are boring and forgettable — two things that you never want your brand to be.

Related:
6 Challenges Faced By Every Blogger For Creating Conversion – Oriented Content
4 Ways to Get Noticed at a Crowded Trade Show
3 estrategias para conquistar a tus clientes en el Super Bowl (y siempre)

Copyright 2017 Entrepreneur.com Inc., All rights reserved

This article originally appeared on entrepreneur.com

Why B2B Video Marketing Is Nothing Without A Soundtrack

Corporate videos have traditionally got a bad rap from many parts of our industry, seen by many as fusty, formulaic and uninspiring.

However, over the past few years, video has become a key tool in the armouries of marketers. We’ve seen more and more brands coming to us looking to license music to take their video campaigns to the next level.

The value of this approach speaks for itself. According to HubSpot, four times as many people would prefer to watch a video about a product than read about it. In addition, recent survey results from Wyzowl found that 88 per cent of businesses consider video an important part of their marketing strategies and 78 per cent believe it shows a positive ROI.

Whether you’re using video to drive customer acquisition through paid social, or as a conversion tool to reassure and build credibility, high quality video with a great soundtrack is proving difficult to beat. Music allows you to engage with an audience on an emotional level and add that extra dimension to the message you are trying to get across with your video content.

So, how can marketers take their corporate videos to the next level?

Define your purpose and achieve stakeholder buy-in

Before you even get to the stage of commissioning a piece with a production or videography company, it is essential you go through a thorough briefing process with stakeholders and ask yourself these key questions. What is the overall purpose of the video? Who is the target audience and what do we want them to think/feel/do as a result of watching the video?

male boardroom

Is everyone on board?

Aligning stakeholder expectations is critical for success here. One useful approach is to create a template or briefing document that all key investors feed into and sign-off on. By tying down desired objectives, content and outcomes, these templates can enable stakeholders to communicate their achievement goals efficiently while also acting as a benchmark to judge the final video once created.

This is an essential process. Without this kind of template in place, there could well be endless quibbling over the direction of visuals, content or music.

Experiment with your music choice

Once you’ve firmed up the brief for the video, you will need to consider what you want the audience to think, feel or do after seeing the video. Your choice of music plays in key role in this. As Alfred Hitchcock puts it: “If music and pictures are doing the same thing then one of them is being wasted” – in other words, be creative and experiment with tracks to inspire your audience in the right way.

Let’s say you want to portray your company as a future-facing technology innovator. Alongside evidence of your position you have on film, your choice of music can help stimulating this image for audience.

An atmospheric electronic soundtrack for example, staying instrumental to prevent drawing attention from your key messages, can go a long way in subliminally suggesting this positioning.

An easy trap for B2B marketers to fall into is to think of their target audience in purely business terms. Keep in mind that everyone is a consumer on some level. Even top-level business executives want to be entertained, excited or inspired when they consume media of any kind.

Learn from B2C brands

Great music requires great talent to create and produce it. As such, these creatives need to be supported to continue creating tracks to benefit your marketing campaigns. Free music outlets exist, but the lack of variety or quality of the songs on offer usually lead to lacklustre or formulaic marketing videos.

guitar player

It pays to be selective with your music

This is where B2B marketers can learn a lot from their B2C counterparts. Brands like John Lewis, Sainsbury’s and TK Maxx have all employed a more innovative use of music in their recent Christmas adverts to support their campaigns.

Their choice of music and artist directly supported the brand’s proposition and key message from their campaign; from Sainsbury’s charming sentimentality to TK Maxx’s ‘surprising’ price promises.

In each case however, these B2C brands recognised the importance music can play in a video’s overall effect on its audience and worked with the best artists and music to support their campaigns. Why shouldn’t B2B marketers follow the same path to success?

This route can be achieved either directly with the musician themselves, or through a reputable music licensing company that holds the rights to the music from a variety of content creators. Either way, you are assuring that the musicians your music comes from are receiving fair payment for their work while ensuring your legal right to use their tracks in your video.

B2B marketers are becoming more much confident in the use of video in their work. Don’t push music to the background with your corporate films – treat it as an integral part of your messaging to create engaging, mature campaigns to truly grab your audience’s attention.

Simon Marett is director of marketing at Audio Network.

Lights, Camera, Engagement: 2017 Is The Year Of Video Marketing

Credit: Pixabay

For entrepreneurs in all business segments — and, for those in the health products and services industry — all signs point to increased preferences for video of all types for both consumer and business audiences in 2017.

Hubspot gathered these compelling insights about video marketing for this year and beyond for all businesses:

• By 2017, video content will represent 74% of all Internet traffic.

Cisco projects that global Internet traffic from videos will make up 80% of all Internet traffic by 2019.

• 76.5% of marketers and small business owners in an Animoto survey who have used video marketing say it had a direct impact on their business.

Four times as many consumers would prefer to watch a video about a product than to read about it.

More than 60% of marketers and small business owners said they planned to increase investment in video marketing in 2017.

• Using the word “video” in an email subject line boosts open rates by 19% and clickthrough rates by 65%.

Other research also points to the extraordinary growth and potential of video marketing as seen by consumers and audience behavior. MarketingLand noted that 400 hours of videos are uploaded to YouTube every minute.

While quantity is nice in terms of the amount of video content available and the high numbers of rabid viewers, marketers will be looking at improving their targeting capability in 2017 just like they have done with regular content marketing. A deeper understanding about what videos draw viewers in, including what engages and resonates for them as well as when they see it, how long the video is, and whether they can interact with the video or not.

Advantages Of Video Marketing For Health Industry Startups

The reason people are drawn to videos is the ability to visually understand specific topics. This clearly works well for health industry startups where everything from various wellness and medical conditions can be explained in an easier to digest way to illustrating how a new product or service can work for a health-related problem. Seeing a product or service in action and how it is providing assistance is more effective with video because the audience tends to trust what they are seeing.

Video Marketing: The Future Of Content Marketing

In the last 10 years, the digital landscape has changed significantly. People are phasing out desktop and laptop computers to search the web and interact with content. Instead, they are picking up their mobile phones and tablets. What’s more, digital technology is cheaper today than it’s ever been before; there are virtually no boundaries on how, when and where people can interact with content.

As such, the landscape of content marketing has changed, as well. Today, content only succeeds if it delivers what consumers want, when and how they want it.

Fortunately, it’s easy to keep up with the changing landscape when you invest in cutting-edge forms of content, such as video marketing. In today’s fast-paced world, video marketing is one of the few types of online material that provides the value, relevance and flexibility consumers need, all while catering to the on-the-go lifestyle they want.

Here’s everything you need to know about video marketing and why it’s being hailed as the future of content.

Video Marketing By The Numbers

Not convinced video marketing is the way of the future? Here are a few statistics to help you understand exactly how popular video marketing has become in recent years, according to news shared by HubSpot:

  • Video is projected to claim more than 80% of all web traffic by 2019.
  • Adding a video to marketing emails can boost click-through rates by 200-300%.
  • Embedding videos in landing pages can increase conversion rates by 80%.
  • 90% of customers report that product videos help them make purchasing decisions.
  • According to YouTube, mobile video consumption grows by 100% every year.
  • 64% of customers are more likely to buy a product online after watching a video about it.
  • 87% of online marketers are currently using video content in their digital marketing strategies.
  • A third of all the time people spend online is dedicated to watching videos.
  • Video ads now account for more than 35% of all ad spending online.
  • 59% of company decision makers would rather watch a video than read an article or blog post.
  • Digital marketing expert James McQuivey estimates that a single minute of video content is the equivalent of 1.8 million words.

Five Smart Reasons To Start Using Video Marketing

As one of the fastest-growing and most in-demand forms of marketing out there, video marketing stands out as one thing all marketers should be using right now. Here are the top five benefits of video marketing:

  1. Video content promotes brand recall.

According to HubSpot, 80% of customers remember a video they’ve watched in the last month. One of the biggest strengths of video marketing is that it’s highly visual and auditory, which means it’s easier for many users to remember than text-based content. When customers remember your video marketing content, they also remember your brand, which translates to more sales and leads for you. What’s more, customers typically like to share videos they enjoy, which can expand your online reach.

To make your videos as memorable as possible, ensure that you’re keeping them in line with your brand strategy. This means keeping colors, fonts, logos and voice the same in your video marketing as they are in your blogs and articles. While videos do things text content doesn’t, users should still be able to recognize the style and format of your brand’s videos online.

  1. Video marketing can boost your site’s SEO.

Sixty-five percent of business decision-makers visit a marketer’s website after viewing a branded video. It’s clear that quality and relevant video marketing content can dramatically improve your site’s SEO by driving people to your homepage. Additionally, video can enhance your conversion rates: HubSpot reports that 39% of business decision-makers contact a vendor after viewing a branded video.

By adding video to your landing pages, website and content offers, it’s easy to improve your company’s SEO value and improve your click-through rates across the board.

Over 100000 Visas Have Been Revoked by Immigration Ban, Justice Dept. Reveals

At least 100,000 visas have been revoked in a single week in response to President Trump’s executive immigration order, a lawyer for the Justice Department revealed in court Friday.

The number came to light in a Virginia courtroom as a federal judge granted the state’s motion to join a lawsuit challenging the immigration ban that caused chaos at airports over the weekend.

« The number 100,000 really sucked the air out of my lungs, » said Simon Sandoval-Moshenberg of the Legal Aid Justice Center, who represents two brothers from Yemen who were detained after arriving at Dulles Airport on Saturday and filed the original lawsuit that Virginia just joined.

Attorney Erez Reuveni, from the DOJ’s Office of Immigration Litigation, announced the staggering number after Judge Leonie Brinkema pressed for the number of people who were detained and sent back from airports.



Reuveni at first said he didn’t know, then said « over 100,000 visas have been revoked. »

« I think you could almost hear the collective gasp in the courtroom when the government attorney stated that number, » Sandoval-Moshenberg said at a press conference after the hearing.

In light of the President’s order — which banned Syrian refugees indefinitely, all other refugees for 120 days, and residents of seven Muslim-majority countries for 90 days — multiple court orders have been issued that rolled back some of the ban’s heavier restrictions.

In New York and Massachusetts, federal judges ordered CBP officers not to detain or deport travelers who had previously been authorized to enter the United States.

Virginia Attorney General Mark Herring filed the motion on January 31, requesting permission for the state to join the existing Aziz v. Trump suit, which was filed on behalf of roughly 60 people who are either lawful residents or visa holders, yet were denied entry to the U.S. in the days after the ban.

« As we speak, there are students at our colleges and universities who are unable to return to Virginia, » said Herring at a press conference upon filing the motion. « We have professors, researchers, and employees at our colleges and universities and Virginia businesses who either cannot enter the country, or who will be barred from returning should they leave. »

The original plaintiffs in the case, according to the lawsuit, are two Yemeni brothers with visas who were « handcuffed, detained, forced to sign papers that they neither read nor understood, and then placed onto a return flight to Ethiopia just two and a half hours after their landing » at Dulles on January 28.

President Trump has been named in at least 50 lawsuits since taking office January 21.

On Thursday, in a separate legal action, affiliates from ACLU chapters in all 50 states filed a coordinated Freedom of Information Act request demanding to know how U.S. Customs and Border Protection (CBP) offices are implementing President Trump’s immigration ban affecting seven countries — and the court orders that struck it down.

The government says that all 109 travelers originally detained at airports last weekend have been released. But ACLU attorneys insisted that number is low; citing media reports and other evidence of more people being deported and simply disappearing somewhere between airports.

Now, at least they know how many visas have been revoked. And the number is higher than anyone imagined.

« Since this past weekend, CBP has demonstrated rank disregard for federal court orders limiting the January 27 Executive Order, » Mitra Ebadolahi, Border Litigation Project Staff Attorney at the ACLU, told NBC News. « It is clear that CBP believes it can operate with impunity and continue treating innocent travelers with callous and inhumane disregard for their basic rights. »

NBC News asked U.S. Customs and Border Protection for a response to the charge of ignoring court orders and continuing to detain and deport travelers, but was told « CBP does not comment on pending litigation. »

While the FOIA request is aimed at CBP, it also seeks clarity regarding the overall implementation of the travel ban, citing the Department of Homeland Security’s similar obscurity. DHS did not outright refuse to comply with court orders; its response was a confusing contradiction in terms.

« We are and will remain in compliance with judicial orders. We are and will continue to enforce President Trump’s executive order humanely and with professionalism. DHS will continue to protect the homeland, » read the January 29 statement on the Department of Homeland Security website.

The detailed request demands to see all agency communications regarding the executive order and following court orders. And it doesn’t stop with email: the ACLU is asking to see every form of communication conceivably in use, from WhatsApp to Signal and direct messages sent on Twitter. That’s going to be a whole lot of paperwork to sort through — the U.S. Customs and Border Protection has more than 60,000 employees, making it one of the largest law enforcement agencies in the world.

« This coordinated FOIA request is an effort to ensure that the American people understand just how CBP is ignoring judicial orders and fundamentally undermining our most basic democratic norms and institutions, » Ebadolahi said. « This agency must be held publicly accountable for its unlawful conduct. »

NBC Washington’s Julie Carey contributed to this report